The SR&ED tax credit program is a valuable financial incentive that helps Canadian businesses offset the costs of research and development (R&D). However, to successfully claim SR&ED tax credits, companies must provide technical narratives for each project that demonstrate their eligible SR&ED activities. This narrative is a critical component of your SR&ED claim, as it outlines the scientific and technological challenges your team faced and how your work attempted to resolve them.

Writing a clear and compelling technical narrative is essential for gaining approval from CRA. In this article, we’ll explore four key tips to help you craft a strong SR&ED technical narrative that maximizes your chances of success.

 

1. Focus on Technological Uncertainty and Advancement

The SR&ED program revolves around two main concepts: technological uncertainty and technological advancement. Your technical narrative should clearly explain the challenges encountered that go beyond routine engineering or standard practice. Technological uncertainty refers to problems where the solution is not readily available or known, and no existing method could guarantee success.

For example, instead of stating that you were developing a new software system, explain the technological challenges your team faced in achieving a specific objective. Was there a gap in existing technology that created uncertainty in how to proceed? Did you need to experiment with new algorithms, architectures, or techniques to reach a solution?

Your narrative should emphasize how your work contributed to technological advancement. This means explaining how your project pushed the boundaries of what was possible, even if the result was a failure or a work-in-progress. The CRA wants to see that your R&D efforts sought to achieve something that advanced knowledge in your field.

Example:

Weak Narrative: “We developed a new app for customer management.”

 

2. Describe the Experimental Process in Detail – The “Systematic Investigation”

One of the key elements of a strong SR&ED narrative is demonstrating that your work followed a systematic investigation or experimental process. This means that your R&D efforts involved testing different hypotheses, trying various methods, and analyzing the results of these trials to resolve the identified technological uncertainty.

Your technical narrative should clearly describe the experiments and testing phases your team conducted. Include the following details:

  • The hypothesis you were testing and how it aimed to reduce your identified uncertainty.
  • The experimental steps taken (prototyping, testing method).
  • The outcomes and any adjustments made based on the results.
  • The reasons for any pivots or changes in approach.

The CRA is looking for proof that your R&D activities involved experimentation and systematic investigation rather than just routine development or tweaking/tuning of existing solutions.

Example:

Weak Narrative: “We tried several solutions to improve system performance.”

 

3. Highlight Failures as Well as Successes

In the SR&ED program, failed experiments and unsuccessful attempts are as valuable as successful ones. The CRA recognizes that genuine research and development often involves trial and error, and not every experiment will result in the intended outcome.

When writing your technical narrative, don’t hesitate to describe your failures or challenges that could not be fully overcome. These failures are still part of the technological uncertainty you encountered, and the lessons learned from these setbacks are often crucial in advancing knowledge.

The CRA values the process of experimentation, regardless of whether it led to a working solution. Make sure to:

  • Detail what went wrong in your tests.
  • Explain how you adapted your approach based on the results.
  • Demonstrate that your work contributed to learning, even if the final goal wasn’t achieved.

Example:

Weak Narrative: “Our first few tests didn’t work, but we eventually got the system running.”

 

4. Use Clear and Organized Structure

Your technical narrative must be well-organized to ensure that the CRA can easily follow your R&D story. A chaotic or poorly structured document can lead to misunderstandings and may hurt your chances of a successful claim.

A good way to structure your narrative is to follow a problem-solution-outcome format. This format naturally aligns with the CRA’s expectations and ensures clarity.

A typical structure could be:

  • Introduction: Brief overview of the project.
  • Technological Uncertainty: Outline the specific challenges that made the work eligible for SR&ED.
  • Objectives: What was the goal of the project?
  • Methodology and Experimental Process: A detailed breakdown of the experiments and trials conducted.
  • Results and Technological Advancement: What was achieved, including both successes and failures.

By following this structure, you ensure that your narrative flows logically and that the CRA can easily identify the key components of your R&D efforts.

 

Conclusion

Writing a strong technical narrative for your SR&ED claim is all about presenting your R&D efforts clearly, emphasizing experimentation, and showcasing how you faced and addressed technological uncertainty. Focus on technological advancements, explain your experimental process, highlight failures, and use a logical structure. By following these tips, you can create a compelling narrative that maximizes your chances of securing SR&ED tax credits.

Our firm specializes in undertaking over 90% of the SR&ED claim process on your behalf so that you can keep focused on your work priorities. One of our core strengths is our tech team who are responsible for writing these technical narratives.

If you would like to explore how RDP works closely with our clients to craft strong technical narratives, please feel free to contact us to book a meeting.